ONLINE SHOP
Pasterol Oy 2902765-3 sells products to individuals in the EU. We reserve the right to change the delivery terms and prices. Product prices include VAT.

ORDERING
Order products are selected on the homepage by adding them to the shopping cart. The order will be sent by paying for the contents of the Cart in the checkout function of the Online Store. By placing an order you agree to these terms of delivery, product prices and shipping costs. The information entered during the ordering process is not used for anything other than the delivery of the order and to resolve any ambiguities that may have occurred during the ordering process (missing address information, etc.). The data entered will be treated confidentially.

PAYMENT
PayPal accepts the following credit cards: Visa, Mastercard, American Express, Discover, Diners Club with Mastercard, and Electron Debit Cards. The credit card payment does not incur any additional costs for the customer and is the responsibility of the seller. Payments are made via a secure SSL connection on the Paypal server, either directly to your credit card or via your Paypal account. For example, a customer’s credit card information is not transmitted to us at all, only the payer’s name, order number and amount. Paypal can now also be used in Finnish. You can read more about Paypal at www.paypal.com.

ORDER AND PAYMENT CONFIRMATION
After a successful order, a confirmation email will be sent to your email. Confirmation emails require an email address when ordering.

DELIVERY METHOD AND COSTS
Delivery costs are determined by the selected shipping method, order weight and size. You will see the shipping costs on Cashier before you finally accept the order.

GLS Suomi Euro Parcel
Delivery to EU Countries to pickup locations (Price Range 1-3kg: 12,90€ – 16,90€ , 3-5kg: 18,90€ – 22,90€)

POSTI Parcel Connect
Delivery to EU Countries to pickup or mailbox (Price Range 0-1kg: 9,90€ – 12,90€ , 1-3kg: 10,90€ – 14,90€ , 3-5kg: 11,90€ – 14,90)

REPLACEMENT AND RETURN TERMS
You have a right to change or return, in whole or in part, your order within 14 days of receipt of your order. The right of return applies only to unused and marketable products in their original packaging.

If you wish to return or exchange products, please contact us by email before returning info@pasterol.fi and we will provide you with return instructions.

TROUBLESHOOTING
If the product is lost or damaged during shipping, or if the wrong product has been delivered to you, you must report it immediately, but within 14 days to info@pasterol.fi . Packages damaged in delivery must be notified immediately to the company responsible for delivery.